• shops and stores
  • individuals
  • ebayers
  • market traders

Dealing with a Deadly Dearth of Customer Delight (or what to do when your customers aren’t happy)

Customer complaints are the pits! If you’re anything like me you’ll agree that they are difficult to deal with and they can leave you feeling drained and disheartened. By their very nature complaints are naturally negative and numbingly and emotionally challenging. Well hark, dear sellers, I have news for you. You need to change your […]