{"id":2188,"date":"2016-02-01T10:36:28","date_gmt":"2016-02-01T10:36:28","guid":{"rendered":"http:\/\/www.wholesaleclearance.co.uk\/blog\/?p=2188"},"modified":"2022-03-25T12:00:01","modified_gmt":"2022-03-25T12:00:01","slug":"twitter-for-business-tweet-your-sme","status":"publish","type":"post","link":"https:\/\/www.wholesaleclearance.co.uk\/blog\/twitter-for-business-tweet-your-sme\/","title":{"rendered":"Twitter for business: Tweet your SME"},"content":{"rendered":"
\"Twitter<\/a>

Twitter for business<\/p><\/div>In the past we\u2019ve looked at using Facebook<\/a> and eBay<\/a> for your business. In many ways these are fairly straightforward solutions to your marketing needs. If you haven\u2019t ever considered using Twitter for business, you may find you also get results from this social media outlet.<\/p>\n

What is Twitter?
\n<\/strong>
\nYou must have heard of Twitter, at least, even if you don\u2019t use it. The company claim to have over 300 million active users per month across the world, so potentially that\u2019s a lot of new customers for your SME. Information that you send instantly comes up on people\u2019s feed so you have instant access to those customers who are online. Bear in mind however that 500 million Tweets are sent every day, which means that your Tweet can quickly become old news. You do need to keep feeding Twitter with info about your business, or special offers, if you wish to have an impact but there are great opportunities to be had, especially as around 80% of Twitter users, access it via a mobile device.<\/p>\n

Will Twitter be useful for your SME?<\/strong><\/p>\n

You can use your Twitter account in several ways. Consider for example:<\/p>\n

\u2022\tKeep Tweeting and make people more aware of what you do or sell
\n\u2022\tConnect with other people of influence (so suppliers, customers, politicians, celebrities etc.)
\n\u2022\tListen and learn \u2013 using Twitter for business enables you to find out what your customers are interested in as well as finding out what goes on in your industry.
\n\u2022\tUtilise Twitter search to see relevant conversations, you can then jump in where you can add value.
\n\u2022\tProvide customer service \u2013 allow people to offer feedback or contact you via Twitter and respond quickly and easily.
\n\u2022\tBuild a positive reputation.<\/p>\n

Learn how to use Twitter<\/strong><\/p>\n

Is the language of Twitter all double Dutch to you? If you\u2019re using Twitter for business, you need to learn the basics.<\/p>\n

\"Have<\/a>

Have fun with your Tweets<\/p><\/div>\n

A Tweet <\/strong>is the basic unit of Twitter. It can only measure 140 characters or less (including punctuation and spaces) so is an art form in itself. You can include text, photos, links and videos however. Any link you include will be counted as a link and will take up to 22 characters. <\/p>\n

When you want to reply to a Tweet you like, you press reply <\/strong>and a new box will open.<\/p>\n

You can also \u2018Retweet\u2019 <\/strong>a Tweet, meaning you see one and then send it to all your followers too. You can Retweet it as it is, or use the Quote Tweet <\/strong>button to add your own message to the original Tweet.<\/p>\n

Just as on Facebook, you can \u2018Like\u2019 <\/strong>a Tweet. This is a nice way to acknowledge what someone has said, and show your appreciation. <\/p>\n

Use a Hashtag #<\/strong> on the beginning of a word, or a phrase without spaces as a way of finding all related content of a given topic. You can click on a hashtag and it will show you all the search results for that given term.<\/p>\n

If you want to mention someone else, you use the @ symbol <\/strong>and their username. <\/p>\n

\"Don't<\/a>

Don’t forget to reply<\/p><\/div>\n

Creating your profile<\/strong><\/p>\n

You will have a username, also known as your handle, which starts with a @. This is your business\u2019s unique identifier on Twitter. It must be 15 characters or less and should be memorable and representative of your business so that it can be quickly located by your Twitter for business customers. <\/p>\n

Profile photo <\/strong><\/p>\n

You only have a small space for a photo that needs to represent your business. This will also be shown as the icon with every Tweet you post. Choose something that is instantly recognizable. The recommended image size is 400×400 pixels, and it will be automatically resized to \ufb01t.
\n
\nWrite a Bio<\/strong><\/p>\n

You only have 160 characters to say what you want to say about your business, products or services. Tell people why your business is unique and why they should follow you. You can also record your website address using a trackable link where you are asked for an URL. <\/p>\n

Header image
\n<\/strong>
\nYou can use the header space as you do on Facebook and upload a banner that features products or services, or you can include an image which highlights special offers or promotions. <\/p>\n

\"Build<\/a>

Build your followers<\/p><\/div>\n

Top tips for using Twitter for business<\/strong><\/p>\n

Build a rapport with your followers before you try to sell them anything. Ideally follow the 80\/20 principle <\/strong>where 80% of your Tweets focus on interaction by retweeting, liking and replying. Then when you have established a relationship you can blend in offers and promotions and get your followers clicking on a link to your website. <\/p>\n

Be friendly<\/strong>. People want to know you\u2019re not a marketing bot.<\/p>\n

Develop your content marketing strategy<\/strong>. Do this by looking for funny things to Tweet or create compelling content. Your content can include \u2018behind the scenes\u2019 photos and news, hints and tips, highlighting a customer\u2019s business instead of your own, industry news, or commenting on whatever is \u2018trending\u2019.<\/p>\n

Interact with followers by asking open ended questions<\/strong>, and if you get any answers reply to them. Show you value your followers.<\/p>\n

Ask for what you want <\/strong>\u2013 \u2018Click here for new offers!\u2019, \u2018Retweet this if you\u2019re intelligent\u2019, \u2018Like us for offers\u2019 etc.<\/p>\n

Add a Twitter Follow <\/strong>button to your website.<\/p>\n

Use hashtags <\/strong>so that people can find you, for example using #smallbiz or #shopsmall #shoplocal <\/p>\n

Make it a two-way conversation by posing open-ended questions<\/strong>. Ask which products or services your followers want to see more of, then reply back with your appreciation for their input. <\/p>\n

Launch your new product on Twitter! If you can plan your Tweets a couple of weeks in advance you may be able to build up some anticipation to launching a new product<\/strong>. Count down to the big day, and include photos and videos to give your followers a sneaky peep.<\/p>\n

Offer Twixclusives <\/strong>\u2013 these are offers that can\u2019t be found anywhere else. These may generate plenty of Retweets.<\/p>\n

Tweet regularly<\/strong>. It can be very time consuming and you may not want to be on Twitter morning, noon and night but you can use a site such as Hoot Suite (there are others) that allow you to schedule Tweets so that you\u2019re always in touch.<\/p>\n

Make every character of your 140 allowance count by utilising TinyURL.com or is.gd which allow you to shorten URLs. Other services like ow.ly and bit.ly also allow you to track how many people have clicked on your links.<\/p>\n

\"Retweet!<\/a>

Retweet! It’s polite to like and retweet Tweets from your followers<\/p><\/div>\n

Sharing is caring <\/strong>\u2013 it\u2019s not all about you, so Retweet.<\/p>\n

Over to you<\/strong><\/p>\n

Open a Twitter account and share this! We’ll follow you back. <\/p>\n","protected":false},"excerpt":{"rendered":"

In the past we\u2019ve looked at using Facebook and eBay for your business. In many ways these are fairly straightforward solutions to your marketing needs. If you haven\u2019t ever considered using Twitter for business, you may find you also get results from this social media outlet. What is Twitter? You must have heard of Twitter, […]<\/p>\n","protected":false},"author":2,"featured_media":2190,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-wholesale-tips-and-guides"],"acf":[],"yoast_head":"\nTwitter for business - WCUK<\/title>\n<meta name=\"description\" content=\"Thinking of using Twitter for business? Have a read of our helpful tips and hints for SME business owners. 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